Grimoire Bestiary values your satisfaction and strives to deliver the highest-quality monster content for Game Masters. Please read this policy carefully before opening the Vault.

All products sold on this site, including downloadable monster volumes, stat blocks, illustrations, boss fight cards, VTT token packs, lair maps, and bonus content, are digital goods. Due to their non-returnable nature, we do not offer refunds after purchase or download.

While refunds are not available, we are committed to ensuring you can use your purchase without issue:

• If you experience technical issues preventing access to your download, please contact us at info@grimoirebestiary.shop for prompt assistance.
• Our team will do everything possible to resolve issues or provide replacement files, so your Vault is fully accessible and battle-ready.

This policy applies worldwide, including but not limited to:

We respect local consumer rights and comply with applicable laws, while maintaining our digital product no-refund policy.

If your download is corrupted or inaccessible:

• Check your internet connection.
• Try redownloading from the original purchase link.
• If the problem persists, contact info@grimoirebestiary.shop and we will provide a replacement immediately.

This policy does not affect your statutory rights in your country. Our priority is your satisfaction, and we will make every effort to ensure a positive experience with our products.